Better ways of working in your local practice

 

What are we proposing?

Cheviot Medical Group, Glendale Surgery, Northumberland Health (which runs Widdrington and Felton Surgeries) and Well Close Medical Group have applied to NHS England to form a single partnership to run the practices. This will mean their administration and management will be more closely linked in future.

 

As a group of practices, we already work very closely together as part of Well Up North Primary Care Network but we are proposing to develop this relationship further by uniting our leadership.

 

Why are the practices doing this?

Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease or suffer with mental health issues and may need to access their local health services more often.

 

To meet these needs, GP practices are working together more than ever with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas in groups of practices known as primary care networks (PCNs). The four Lindisfarne Health practices are all members of Well Up North PCN along with six other practices spread across north Northumberland.

 

This is a ‘behind the scenes’ process to streamline the way we work for our administrative processes. This will support us to do things more efficiently and consistently and help our practices run more smoothly.

 

This means that the practices will be able to support one another more effectively and ensure that high quality, safe patient treatment and care remain the focus of your doctors.

 

Our aim is to create a long-term partnership to provide safe and effective care to our patients, families, carers and communities.

 

What will the new group of practices / the partnership be called?

It will be called Lindisfarne Health. Lindisfarne Health will oversee the running of the four practices in future. If the separate proposal to merge the two Wooler practices is approved, this will reduce the number of practices overseen by Lindisfarne Health to three.

 

What will this change mean for our patients?

You will not see any change to the way that you access your services at your local practice. In particular:

  • You can still ring the same number and see the same group of clinicians that you do now.
  • You can still call or attend your practice at the same times that you already do.
  • You will still receive your services and treatment at your practice and you won’t be asked to attend anywhere else, unless this is already the way that you attend specific clinics for a particular treatment.

This will not affect the confidentiality of your patient records with your practice. Your information will only be shared if it is appropriate for the provision of your care or required to satisfy our statutory function and legal obligations. Our privacy policy is available on request from your practice.

 

Will there be any change to the service we receive from community services such as district nurses, midwives or health visitors?

The community teams will continue to work with our practices as usual to provide care to patients.

 

Will I be able to access new services at the other surgeries?

We will continue to deliver your core GP services through your current practice. We are committing to developing our services and our healthcare team, and in future may be able to offer more specialist services to patients across our practices.

 

Will my medical records be affected?

No.

 

Will the other Lindisfarne Health practices have access to my medical records?

Your medical record will remain with your existing practice. As is already the case, we will guard your confidence carefully, permitting access only to those with a strong reason linked to your care.

 

What is the timescale envisaged for this change?

We are hoping for it to take place on 1st July 2022.

 

Where can I get more information about this?

Please contact your existing practice if you have any questions or concerns.